Everything Before You Buy

Questions,
Answered.

What is CharmFlip?

CharmFlip™ is a signature extension chain that connects directly to any bracelet you already own — transforming it into a modern, wearable necklace. No melting, no re-setting, no losing what makes it yours.

What sizes are available?

Each chain comes in 8, 10, and 12 inch lengths, in both gold and silver finishes, so you can match the drop to your bracelet and how you like to wear it.

What are the chains made of?

316 surgical-grade stainless steel with an 18K gold PVD coating or a sterling silver finish. Every chain is waterproof and tarnish-proof, built for everyday wear.

How do I attach it to my bracelet?

Simply clip the CharmFlip chain onto your existing bracelet's clasp. It extends the length instantly, turning it into a necklace you can layer or wear on its own.

How long does shipping take?

We ship worldwide. Orders are processed within 1 to 3 business days. Standard shipping is $8 (4 to 7 business days) and Express shipping is $15 (1 to 2 business days). You'll receive a tracking number by email once your order ships.

What is your return policy?

If something isn't right, email info@charmflip.com within 14 days of delivery and we'll make it right. Items must be unworn and in their original condition. Refunds are issued to your original payment method or as store credit; shipping charges are non-refundable. Custom orders and sale items are final sale.

Do you sell gift cards?

Yes — CharmFlip™ gift cards are available in $10, $25, $50, and $100 denominations, perfect for gifting the story along with the chain.

Still have a question?

Reach us any time at info@charmflip.com or 713-582-7344.